Chris
Halbard was appointed in March 2009 as a Senior Advisor to the Boston
Consulting Group, one of the world’s leading strategic and operational
consultancy practices. With many years’ experience behind him at heading up
large multi-national corporations and implementing strategic transformation
strategies, Chris Halbard was able to bring a wealth of practical knowledge and
experience to the table. The role of Chris Halbard is to work closely with the
corporate executives at the CxO level with a view to ensuring that clients’
needs are understood and correctly addressed, and to share knowledge of
operational procedures with the BCG client services team.
During
his time with BCG, Chris Halbard has been responsible for a number of key projects
based around the restructuring of
operations for various clients with a view to increasing profitability and
decreasing costs, and on improving on the smooth and efficient running of the
business in question with particular emphasis on increased customer care. One
such project involved Chris Halbard spending four months on the restructuring
of Telecom Italia, with specific focus on channel management, sales and
delivery capability.
For
Telstra Chris Halbard spent eight months
working out and actualizing a strategy for the redevelopment of growth and
services to Enterprise and Government customers. This involved creating a
products and services roadmap which clearly described the costing and pricing
base and release schedule in tandem with increased sales and marketing focus, Chris
Halbard was able to assist the company in achieving its twin goals of profit
growth and improved customer service.
